AI employee · e-commerce customer support

Meet Iris

No salary. No sick days. Always on.

Most small business owners spend hours every week answering the same order questions. Iris handles order status, refunds, invoices, and delivery automatically so you can focus on running your business.

Demo requests go to sales@adtechai.ca and the founder team.

Iris · AI support

Fast help for orders, delivery, invoices, and product questions.

Customers get a modern support experience. Businesses get fewer repetitive questions and better visibility.

Order helpDelivery supportRefundsInvoices
Agentic Decision AI

Iris

Online now

Live
Hi! I'm Iris. I can help with orders, delivery, invoices, refunds, and product availability.
Where is my order?
Sure. Please enter your order ID and email so I can verify you safely.
Type your message...Send

Built for small businesses that can't afford a support team but still need one.

What Iris handles so you don't have to

Order trackingOTP verificationRefund supportInvoice requestsDelivery & pickupProduct availabilityOwner insightsLive conversationsNew order intakeEscalation alertsOrder trackingOTP verificationRefund supportInvoice requestsDelivery & pickupProduct availabilityOwner insightsLive conversationsNew order intakeEscalation alerts

Why Iris

Hiring costs thousands a month. Iris starts at $199.

You shouldn't need a full-time employee just to answer order questions. Iris does the job without the salary, sick days, or training time.

Hiring a person
Iris
Monthly cost
$2,500–$5,000 + benefits
From $199 / month
Availability
9–5, Mon–Fri
24 / 7, every day
Sick days & vacation
You cover them
Never
Time to go live
4–8 weeks to hire & train
Days
Handles volume spikes
Struggles
Instant scale
Order & refund actions
Manual lookup
Automated
Customer identity check
Honour system
OTP verified

Features

Built around support moments that actually happen.

Iris combines customer chat, identity verification, business logic, tenant-specific data, and owner insights in one AI employee.

Iris handles it01

Answers customers instantly, 24/7

Iris handles order status, delivery updates, refund requests, invoices, and product questions without you lifting a finger.

Built-in security02

Verifies identity before sharing anything private

OTP verification runs automatically before any sensitive order data is shown. No manual checks, no awkward questions.

Real actions03

Takes action, not just answers

Customers can track orders, place new orders, request invoices, ask about refunds, and choose pickup or delivery — all inside the chat.

Owner visibility04

Full visibility without being pulled in

Your owner dashboard shows every conversation, order, and customer signal. Know what's happening without answering every message yourself.

Product tour

One AI employee. Two customer entry points.

Businesses can use Iris as a hosted support center or embed her directly into their own website. Both flows connect to the same tenant-specific backend.

Hosted support page for businesses without a website

Embeddable chatbot for existing business websites

Tenant-scoped conversations, orders, and customer context

Owner dashboard with orders, conversations, stock, and insights

Iris hosted customer support center

Try it

Ask the AI a question. Watch it work.

Tap a sample question. See exactly how the assistant detects, verifies, looks up, and responds the same flow your customers experience on day one.

Pick a question

Iris · AI customer support

Live demo
Where is my order?
1Detect intent2Verify customer (OTP)3Look up order
Pick a question on the left to start the demo…

Responses shown are demo content. The real assistant uses your live products, orders, and policies.

By the numbers

What changes when your AI never sleeps.

Not a chatbot dressed up as AI, a verified, action-taking assistant built on the same models the platform uses for intent, entities, and owner insights.

0/7

Always on

Coverage for every customer message, every hour.

0.0s

Avg response

From typed question to first reply.

0+

Built-in workflows

Orders, refunds, invoices, OTP, delivery, products, complaints, escalation.

0%

Verified before sharing

OTP verification gates every sensitive order action.

Without AD Tech

Support is a bottleneck.

  • Customers wait hours for replies on simple questions

  • Staff repeat the same answers a hundred times a week

  • Owners only hear about problems once they've escalated

  • Sensitive order data is shared without verification

With AD Tech

Support runs itself.

  • Instant verified answers, 24/7 no hold music, no queues

  • AI resolves routine questions automatically; staff focus on real issues

  • Real-time dashboard surfaces activity, trends, and what needs attention

  • OTP-verified access on every sensitive order action by default

Real product preview

Customer support on one side. Owner visibility on the other.

The customer gets a branded support experience. The owner gets a tenant-specific dashboard for orders, conversations, and operational signals.

Use cases

Built for the questions customers actually ask.

Iris handles the repetitive support moments that usually become tickets, calls, or manual follow-ups.

Agentic Decision AI

Where is my order?

Agentic Decision AI

I want to place an order

Agentic Decision AI

Can I get my invoice?

Agentic Decision AI

I need help with a refund

Agentic Decision AI

Is this product available?

Agentic Decision AI

Do you offer delivery?

Founding Partner · Limited Spots

Be one of our first 10 business partners.

We're onboarding a small cohort of founding partners who want to shape how Iris works. You get a lifetime discount, hands-on setup from our founders, and early access to every new feature we ship.

Lifetime discount on your plan locked in forever

Direct access to our founders for setup and support

Early access to every new feature before public release

Custom onboarding, we configure Iris for your business

Spots remaining

8of 10

2 spots already taken

Claim a founding partner spot

No commitment — just a 25-min call with our founders

Book a demo

Pick a time. We'll show you everything.

Select an available slot below. You'll get a calendar invite instantly and we'll come prepared to show Iris in action.

📅Google Meet25–30 minutes✉️Confirmation sent instantly🙋Direct with our founders

What you'll see

Watch it work. Ask anything. No slides.

Iris live

Watch Iris answer real customer questions about orders, refunds, and delivery.

Built-in verification

See how OTP verification protects order data before anything sensitive is shared.

Your owner view

Review dashboards, conversations, orders, and the signals that matter to your business.

After booking you get

  • ✓ Instant calendar invite (Google Meet)
  • ✓ Confirmation email from our team
  • ✓ Reminder 24 hrs before the call